Contact
We’d love to hear from you — whether you have questions about our spices, wholesale orders, or feedback about your shopping experience.
📞 Phone / WhatsApp: +91 97452 23113
📧 Email: spiceora.team@gmail.com
🏢 Address: Clarist Convent Building, 6/571, Anakkara, Idukki, Kerala, 685509, India
🕘 Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM (IST)
Get in Touch
For any inquiries, collaborations, or bulk purchases, please reach out through the contact form below or chat with us on WhatsApp.
💬 Chat on WhatsApp: wa.me/919745223113
Find Us
Clarist Convent Building, Anakkara, Idukki, Kerala
📍 Google Maps: View Location
Frequently Asked Questions
1. What makes Spiceora spices different from others?
Spiceora sources premium spices directly from Kerala farmers, ensuring freshness, aroma, and authentic flavour with no middlemen.
2. Are your spices 100% natural?
Yes. All Spiceora products are pure, natural, and free from preservatives, artificial colours, or additives.
3. Do you ship across India?
Yes, Spiceora ships all products pan-India with fast and secure delivery partners.
4. How long does delivery take?
Most orders are delivered within 3–6 working days, depending on your location.
5. Are your spices fresh?
All products are packed in small batches to maintain maximum freshness, aroma, and potency.
6. Do you offer bulk or wholesale orders?
Yes, we supply wholesale spices for restaurants, retailers, and distributors. Contact us via the Wholesale page.
7. How should I store the spices?
Keep spices in an airtight container in a cool, dry place away from sunlight for best freshness.
8. Do you offer cash on delivery (COD)?
Yes, COD is available for most pin codes across India.
9. How will I know if my order is confirmed?
You will receive an email and SMS confirmation immediately after placing an order.
10. How can I track my order?
Once your order is shipped, you will receive a tracking link via email/SMS to monitor your delivery status.
11. What is your return or replacement policy?
If you receive a damaged or incorrect product, contact us within 48 hours for a free replacement.
12. Are your spices suitable for gifting?
Yes, we offer beautifully packed spice gift boxes and hampers perfect for festivals and occasions.
13. Do you have a sampler pack?
Yes, Spiceora offers 50-gram sampler packs so customers can try different spices before buying bigger quantities.
14. Are your spices sourced from Kerala?
Most of our key products—like cardamom, black pepper, cinnamon, and nutmeg—are sourced directly from Kerala’s spice valleys.
15. Do you export spices internationally?
Yes, Spiceora handles export orders for businesses. Contact our export team for details.
16. Are the products FSSAI-approved?
Yes, every Spiceora product follows FSSAI guidelines and is packaged in a hygienic facility.
17. Can I place a customised gift order?
Yes, we accept customised gift hamper requests for weddings, corporate gifts, and events.
18. Is online payment safe on your website?
Absolutely. All online transactions are processed through secure and encrypted payment gateways.
19. Do you use eco-friendly packaging?
Spiceora uses food-grade, eco-friendly stand-up pouches and cartons designed to protect freshness and reduce plastic waste.
20. How can I contact Spiceora customer support?
You can reach us through our Contact Us page, email, or WhatsApp for any order-related queries.
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